Starting in July 2011, BC Hydro will begin upgrading homes and businesses with new smart meters. The Smart Metering Program is a critical infrastructure upgrade that begins with replacing approximately 1.8 million existing meters with a modern, fully integrated smart metering system. In addition to improving safety and reliability, the Smart Metering Program will lead to enhanced customer service, reduced electricity theft, improved operational efficiency and reduced wasted electricity. Smart meters will also support greater customer choice and control, by enabling customers to use in-home feedback tools when they become available.
Join Fiona Taylor, Deputy Chief Project Officer of BC Hydro’s Smart Metering team to learn more about the program, and have your questions answered.